Here's what I think the mutual fund industry fears about retired Vanguard founder and CEO John Bogle: He's one of them. He knows where all the skeletons are hidden. And he's not afraid to reveal those hiding places.
Among the many surprising skeletons Bogle revealed in my recent conversation with him (see “Exclusive Interview with John Bogle: Industry 'Crying Out for Change'; says Fiduciary Rule 'a Turning Point',” FiduciaryNews.com, June 21, 2016) was his admission that, while he tried to make Vanguard a fiduciary business, it remains to this day a marketing business. In doing so, he exposes the ultimate fiduciary dilemma: The client isn't always right.
Before we get to that, though, let's explore the significance of Bogle's executive experience within the mutual fund industry. Remember, before Vanguard went “mutual,” it was a publicly held management company. Bogle led the transition away from serving the public company's shareholders towards serving the investment company's (i.e., mutual fund's) shareholders. In doing so, he rejected the parameters and benchmarks of public companies.
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