Different generations are expressing their own needs and interests about how health care is delivered, according to a survey of 2,016 U.S. adults conducted by Oliver Wyman, in collaboration with Fortune Knowledge Group.
While nearly 80 percent of the respondents say their medical care is “good or great,” there are differences across the generations about their wish lists for health care.
Millennials are not opposed to paying for high-tech -- and high-touch -- health care experiences, such as an on-camera visit with a doctor or an app that enables a consultation with specialists. Social support matters just as much as technology, as respondents within that generational groups ranked the desire for an in-person consultation with a patient advocate expert the same as they ranked the desire for wearables that monitor their health and wellness. More than half (55 percent) of millennials said their highest-ranking health care offering is guaranteed appointments with a specialist within a week.
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