No matter how dire some predictions are for small financial advisory firms, clients still prefer to trust humans rather than machines or software, which is likely to keep an important role for the human advisor.
This personal relationship, which is marked by trust in the advisor, differs from the relationship between a person and technology – though advisors will still need to rely on tech to advise their clients.
"Technology by itself cannot create trust," Robert C. Merton, a Nobel laureate in economics now teaching at MIT, recently told BenefitsPRO's sister publication, ThinkAdvisor. "The successful advisor must have the trust of their clients."
Continue Reading for Free
Register and gain access to:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
