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Some employee benefits brokers are very receptive to cutting-edge technology, while others take a wait-and-see approach. Some are extremely consultative with their clients throughout the year, while others advise clients only during enrollment periods.

Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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