Employee benefits Just eight percent of employers say they are very effective at retaining talent, and eight percent say their rewards program was very effective in creating a personalized, flexible solution. (Photo: Shutterstock)

It's the tightest labor market in 17 years, according to a new report that says personalized employee rewards could be key to hiring, productivity and retention—but companies aren't seizing the opportunity.

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

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