3 broker tips for communicating with a multi-generational workforce

Below are a few of my favorite strategies to bridge the age gap and maintain strong relationships, no matter the client's generation.

By Rob Carnaroli | June 13, 2018 at 04:49 PM

millennials

Tip No.1: Stay engaged and communicate

savvy broker

Tip No. 2: Demonstrate expertise

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Tip No. 3: Embrace technology

Rob Carnaroli serves as vice president of Sales for Sutter Health Plus, an HMO health plan that provides access to many of Northern California's most respected health care providers, including many of Sutter Health's affiliated hospitals, doctors and physician organizations.

NOT FOR REPRINT

1 House committee proposes plan to cut back on federal employee pensions

2 Understanding Subrogation: Best Practices for Benefits Advisors and TPAs

3 9 in 10 Americans have put off health checkups, life-saving screenings

4 Pharmacist group tells Elon Musk's team to probe pharmacy benefit managers

5 Sutter Health to pay $228.5M to settle antitrust lawsuit

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