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As HR professionals at small and medium-sized businesses continue to focus on employee productivity and make decisions based on performance metrics, the majority feel their department truly has the ear of the C-Suite in helping to drive overall strategy, according to the 2018 Paychex Pulse of HR Survey.

Asked to identify their primary role, the top choice cited by HR leaders was “strategic partner” — “I provide valuable insights to the leadership team that influences company decisions.” The percentage of leaders who felt their job was primarily administrative – “My job consists of mostly paperwork and data entry” — was just 12 percent, a slight decrease from 2017.

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