As we wrap up 2018, we askedbrokers what strategies and tools they were leaving behind, andwhat they were adding.
You're not the boss of me
One thing I left behind in 2018 is working for insurancecompanies. I work for my clients and their employees, and noproduct or bonus will affect that relationship. I've never allowedany commission/income structure to influence me,but the mindset of how we get paid has changed. It should be adirect contract with employer and consultant.
The new idea is that employees deserve to understand the conversation we're having withtheir employer and why and how their employer is coming up with thestrategy to better serve their employees. We work so hard helpingemployers understand, yet we need employees (consumers) tounderstand. It's imperative that they have the tools needed to make better decisions andunderstand why certain decisions are being made. It's time theconversations go deeper, and include employees and theirfamilies.
Taylor Y. Lindsey, Employee Benefits Consultants
Buh Bye, spreadsheets
The one thing I have left behind is spreadsheets. Time to moveaway from complicated spreadsheets of plans and rates. The onething I have added is a fully staffed HR area in our firm, with aSHRM-certified HR professional and three additional HR consultantsthat help our clients on a project basis.
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