peoples hands stacked together CEOs say they struggle with consistently exhibitingempathy in the workplace. Employees agree, saying that their peerstypically are more empathetic than their CEO. (Photo:Shutterstock)

Employers are starting to get it: showing empathy toward theirworkers increases morale, engagement and productivity. But in the eyes of workers,there's still a gap between what their employers say and what theyactually do, according to Businessolver's State of Workplace Empathy Study.

Indeed, 92 percent of CEOs say their organization is empathetic,but only 72 percent of employees say they work for an empatheticemployer — down 6 percent from previous years, according to thefourth annual survey of how employees, HR professionals, and CEOsperceive empathy in U.S. employers.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.