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Female assistant answering phone at reception desk (Photo: Shutterstock)

Gatekeepers are a fact of life. Someone’s job is to see the boss isn’t disturbed. You see your call as one instance or event. They get dozens of calls every day. They have a routine. Let’s look at some strategies for working with them.

1. Treat them as a peer. Some sales calls could almost be replaced by a robo caller. You say the same things as everyone else. “Is she in? When will she be back? Can I leave a message?”

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