Paper airplane HR has a pulse on team temperature and people operations as a whole, giving them the optimal vantage point to drive change management.

Human resources has traditionally operated as a decentralized unit that managed policy and paperwork. Employee selection and hiring, forms, and benefits management were largely the scope of the role. But if you ask an HR professional what their workload looks like, you’ll hear a very different expectation of this position.

Related: HR professionals will have to adapt to survive

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