The issue of emergency room overuse has been gaining national attention in recent years. It was elevated recently when UnitedHealthcare, among others, announced new policies to retroactively deny emergency room claims for vists deemed non-emergent. The move prompted backlash from provider groups that expressed concern that such measures would discourage people from seeking care, ultimately leding to UnitedHealthcare hitting pause on the policy.

Such efforts by health insurance companies are a response to a new trend that's been emerging in recent years: People are no longer visiting ERs only when there's a sudden, serious or life-threatening emergency. Increasingly, patients are turning to their local ERs for regular care.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.