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Two years later: Employee benefits changing to meet new challenges, opportunities created by pandemic

Employees' definition of a "benefit" has shifted during the course of the pandemic.

By Alan Goforth | April 01, 2022 at 09:15 AM
“If there is one good thing that came out of the last two years, it’s that it made seeking mental health services OK and made it OK for people to struggle,” says HUB International’s Douglas Nagel.

Employee benefits will never be the same in the wake of the pandemic and the ongoing economic fallout. “The combination of the pandemic and the hiring environment right now is really changing what we define as a benefit,” said Douglas Nagel, executive vice president, employee benefits, for HUB International.

Nagel and other industry leaders shared their insights during “Two Years Later: Lessons Learned from a Global Pandemic,” a webinar sponsored by Benefit Resource. Before the pandemic, benefit packages traditionally were based on what Nagel called a “hit-by-a-bus” scenario. If an employee is hit by a bus and has minor injuries, there is medical insurance. If the injuries are more serious, there is long-term disability insurance. And in the worst-case scenario, if the employee is killed, there is life insurance.

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