woman touching checkbox by happy face Reassuring employees during uncertain times and delivering the benefits they value most can boost morale and increase employee satisfaction. (Photo: Shutterstock)

Human resources personnel are, in general, far more bullish about the value of the benefits they offer plan members than are the plan members themselves. This “enthusiasm gap” may be at least partly explained by an alarming lack of employee engagement surveys.

So says a survey of 5,000 U.S. employer sponsored plan members and 500 HR personnel, commissioned by the payroll firm OneSource Virtual. The survey did reveal a relatively high degree of satisfaction among workers with their benefits. But, as has been demonstrated by similar surveys in the past, HR folks are simply more enamored of their benefits packages than are plan members.

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