Paul Wilson: Tell me about your paths into the industry and how you started working together.
Rosario Avila: I answered an ad for an administrative assistant position at a small brokerage office in Sonoma. I actually didn't even know that they were in employee benefits; I just knew they needed some admin work and I was looking for something part-time. I started off there and then quickly went full time, became an account manager and ended up staying there for 14 years.
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