Four business people sitting at a table arguing Accountability isn't about looking for reasons to criticize; it's about monitoring progress towards goals and ensuring each team member carries their weight. (Image: Bigstock)

Talent, a good work ethic, sales and business skills are not the only ingredients needed to build a thriving insurance agency. Successful business owners also need to learn how to be accountable and find someone to hold their hand. By this I mean find someone who encourages, mentors, teaches and trains them as well as commiserates with them in their losses and shares in their triumphs.

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