Analysis

Data on integration does not show improved care coordination—instead it suggests delivery of more services.

Consumers list personal recommendations as the most important factor in choosing a physician, followed by online reviews.

A study from the Brookings Institute found that new Medicaid patients went to hospitals 20 percent more after they got coverage than before.

The Health Insurance Provider's Fee was suspended in 2017 and 2019, but is currently set to resume in 2020.

Pru's Dalessio: "We can't get frustrated by what's outside of our control."

The highest rate of satisfaction came from employees age 35-54, also known as Generation X.