The report identifies the most critical drivers of member satisfaction and loyalty, including access, safety, privacy and care coordination.

Provider directories that often include inaccurate addresses, phone numbers, specialties and availability can frustrate their efforts to provide efficient, affordable health care.

Paychex announced on Tuesday that will acquire payroll processing company Paycor HCM for about $4.1 billion in cash.

Aetna in late December sued 20 major pharmaceutical companies, accusing them of engaging in a conspiracy to fix prices for more than 100 generic medications.

About half of flexible spending account holders fail to maximize their tax advantages by paying for qualified medical expenses by the end of the year.

An estimated 22.5 million Americans are balancing the demands of employment with caring for older or disabled family members.

The future of employee benefits lies not in a one-size-fits-all solution but with plans that are tailored to the specific worker needs.

Although the GLP-1 drug Zepbound has been shown to be effective in promoting weight loss, availability and price have been barriers to more widespread use by patients.