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A lawmaker says enrollers made consumers show up for too many in-person appointments.
Private plan activity may have grown more in states with more glitches.
The PPACA exchange board voted unanimously to shift to Deloitte's Access Health CT technology.
The official accounting forms may emphasize uncertainty about the payouts.
The focus is shifting from web glitches to administrative snarls.
Models that affect critical illness and hospital indemnity products top some to-do lists.
Employers that fail to send the right notices may have to pay former employees' medical bills.
Some may cut rates to get into the new narrow networks, rating analysts say.
Volume may have doubled nationally but dropped in some states.
Landrieu wants HHS to communicate better with agents and help them link to Web brokers.