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The company has been selling through the marketplace program in just five states.
An OptumHealth team says productivity gains show up quickly.
A spokeswoman says, "We have nothing to do with that."
John Sarich hopes HHS will learn from states with successful enrollment sites.
One committee demands PPACA exchange enrollment figures. Two others hold hearings.
Dozens of producers have been commiserating. Some fear they're a low priority.
California has processed 16,311 applications; New York state, 40,000.
Carriers say they may be able to say more in a few weeks.
The state killed its non-exchange market, and it has no working exchange enrollment system.
A Louisiana carrier head and an Alaska enroller talk about backlogs.