To raise employee awareness of benefits, firms could highlight one benefit a month and explain its value in dollar terms in a e-newsletter or devise a personalized benefits summary for each employee's annual performance review.

In a competitive job market, access to a certain primary care doctor or mental health benefits may be the determining factor when it comes to someone accepting your job offer or choosing to work somewhere else.

Perhaps employers need to talk about benefits in a language employees understand – reframe the benefits package as a loyalty rewards program, name it (like Celebrate Excellence) and position it as a benefit of working at your firm.

What if a client's company suddenly undergoes a reorganization? Or a contact moves to another job? Here are 5 ways to be proactive to save current relationships and plant the seeds for future ones.

A caregiver-friendly environment – group discussions that can provide emotional support and offer best practices and training classes, either in person or online - can help educate employees who might be new to the caregiver role.

Getting involved in meeting organization and providing agenda content can make the jobs of the professional staff easier, while giving a benefits broker an opportunity to interact with members who have the potential to be clients.

Since work-life balance, or flexibility, is of major importance to Gens X, Y and Z, they place a high value on child care, paid parental leave, education assistance, wellness programs, pet insurance and working remotely, say surveys.

Employees want help to pay off debt, create an emergency fund and tackle retirement planning, but trust is key: Here are 7 ways to respect their privacy with the right third-party provider.