As the insurance industry pushes ahead into the next decade, adapting to change and, in some cases, leading change, those committed to the industry and its purpose face an underlying tension that they all wish would just go away.
After decades of experience working with and getting to know thousands of people whose job it is to give advice around insurance, investments and real estate, Ive observed a few traits that I personally believe are critical to long-term relevance.
Disrupters and the disrupted get all the attention these days. But do you know who never seems to make big headlines? Brands that have been around for 100+ years.