Benefits Sales Strategies

An increasing reliance on AI and demand for greater absence and leave management are driving the changes.

Many of those states fear that the additional red tape — especially requirements that would end automatic reenrollment — would have an outsize impact on their policyholders.

For those in families with incomes at 199% of the federal poverty level and below, the average family payments for health insurance premiums and medical care is 9.6% of family income.

America has entered uncharted territory on immigration, as employers and employees alike navigate a shifting political and legal landscape.

Insurers must move toward true AI fluency—deeply embedding AI across data, claims processing, customer service and underwriting.

About 92% of the U.S. population had health insurance in 2023, but coverage varies by region and market.