Benefits Sales Strategies

In this interview, we discuss fiduciary responsibilities, PBM contracts, and litigation risks with two industry experts.

A shift away from the status quo can be scary, but with pharmacy costs and health care spending nearing unsustainable levels and all-time highs and great scrutiny of the fiduciary obligations of plan sponsors, the stakes are too high to hope for better communication, collaboration, and results from traditional PBMs.

Employees are now largely left to their own devices to figure out the benefits enrollment process. This “passive enrollment” trend is mired in a mix of clunky technology, poor communication, less effective call center interactions, and, with on-cycle enrollments, lower visibility for voluntary benefits.

The grocery retailer terminated its agreement with the PBM in 2022, citing ‘unsustainable’ pricing model.

The Indiana Governor, Gloria Sachdev, has spent years challenging the health care industry, trying to bring down the high cost of care, and it's working.

B.J. Novak will take the stage for a keynote session titled, “Morning Fireside Chat: Lessons from Dunder Mifflin & The Art of Saying No: A Conversation with B.J. Novak.” at the 2025 BenefitsPRO Broker Expo in Boston.

Sixty-one percent trust the U.S. Centers for Disease Control and Prevention “a great deal” or “a fair amount” to make the right recommendations on health, down slightly from 66% in June 2023.

RFK Jr., President Donald Trump’s pick to head the US Department of Health and Human Services, was endorsed by the Senate Finance Committee after two tough hearings, and his nomination will now advance to a full Senate vote.