Practice Management

McDonald's Corp. trimmed its CEO's pay package by 10 percent to $8.8 million last year as the world's biggest hamburger chain continued to post sales gains amid economic uncertainty and rising costs around the globe.

If your workplace seems more like a morgue than a pep rally, consider offering low cost perks that help boost the morale of your employees

The chairman and chief executive of American Express Co. received a compensation package valued at $22.5 million for 2011, a 38 percent increase from a year earlier, according to an Associated Press analysis of a regulatory filing.

Cigna Corp. CEO David M. Cordani's total compensation climbed 25 percent last year, as the nation's fourth-largest health insurer launched a $3.8 billion acquisition, and its stock outperformed the broader market.

Reynolds American Inc., the nation's second-biggest tobacco company, awarded its incoming CEO Daniel M. Delen a compensation package valued at $8.5 million in fiscal 2011, up 38 percent from fiscal 2010, when he served as president and CEO of subsidiary R.J. Reynolds Tobacco Co., according to an Associated Press analysis...

Without satisfied customers, a business is headed toward failure. It is the service providers job to ensure the customers are satisfied with the services offered.