Broker Innovation Lab

Awareness isn’t enough. Employers must embrace solutions that proactively support emotional well-being year-round.

This article provides an easy reference for the major comparison points between TPAs and ASOs.

Ramesh Kumar explains how data can reveal inefficiencies and drive smarter decisions and how modern AI doesn’t just stratify risk—it tailors messages and care nudges to drive better action at the member level.

Three ways benefits advisors and employers can create savings in their plans without compromising access or care.

“Your benefits plan is useless unless employees know how to use it.”

The stories below feature two women who’ve each leaned into change in their own way. One stepped out of the industry completely, only to return with a renewed sense of purpose and impact. The other is using her legal background to lead boldly in both corporate compliance and national advocacy.