Instant Insights / Addressing diversity, inclusion and belonging


Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Scale with finger tipping one side The EEOC has attempted to shift the focus from conduct that is illegal to conduct that is unwelcome as a starting point for addressing and preventing harassment and discrimination. (Photo: Shutterstock)

Starbucks’ bold decision to close some 8,000 stores on the afternoon of May 29 to conduct racial bias training, following the arrest of two black men who were waiting for a friend at one of its Philadelphia locations, has shone a light on training related to “implicit bias.” Implicit bias training has been around for a while, but gained popularity following the shooting of Michael Brown in Ferguson, Missouri and the Department of Justice’s subsequent finding that the Ferguson Police Department engaged in a pattern of racial bias. This training gained acceptance in corporate diversity and inclusion circles after tech companies such as Facebook and Google disclosed their own bias training programs, with many companies following suit.

The Starbucks decision has raised the question of the effectiveness of so-called unconscious or implicit bias training. In her article, “What is Implicit Bias and Why Should Employers Care?” Kathlyn Perez describes implicit bias as “an unconscious projection of our encounters from childhood through adulthood, influenced by everything from geographic location, to social class, mental ability, profession, age, gender, race, family and marital status.” This bias impacts our behaviors and choices in ways that are often negative, discriminatory and exclusionary. Implicit bias training seeks to teach individuals to recognize and be aware of their own ingrained biases, as well as strategies for diminishing their effects.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?

Dig Deeper


Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.