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1. Trust in providers is critical as demographics shift.

The silent generation and baby boomer generations will continue to represent half or more of the total net worth of U.S. households a decade from now. Older generations will continue to drive earnings, but Gen X and millennials will increasingly drive earnings multiples. Forty-nine percent of survey participants listed trust as either their most important or second most important consideration when selecting a provider of financial planning and investment services. Thirty-eight percent cited cost and 22% transparency. Fidelity, Charles Schwab and Vanguard dominated the "most trusted provider" responses across all three age groups in the survey as well as across three different levels of investable assets — less than $100,000, $100,000 to $1 million and more than $1 million.
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William Blair released a report in which it analyzes seven trends that are playing out in the rapidly changing investment industry. The report notes that in this dynamic environment, scale is becoming increasingly critical. Investor trust dominates investors' choice of advisor. And technology is affecting everything from financial planning to the build-out of unified, personalized customer experiences. As part of the report, the firm conducted a proprietary poll among 543 U.S. households with income of at least $75,000 and encompassing three age groups: 25 to 34, 35 to 44 and 45 to 54. See the gallery for the seven themes William Blair considers important in considering what's next. READ MORE:
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Michael S. Fischer

Michael S. Fischer is a longtime contributing writer for ThinkAdvisor. He previously reported on trade and intellectual property topics for the Economist Intelligence Unit and covered the hedge fund industry for MARHedge and Reuters News Service.