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hundreds of tiny workers Nearly half of employees believed HR should be responsible for managing employee benefits, promoting employee work-life balance, hiring employees and building an inclusive workplace environment. (Photo: Shutterstock)

Add human resource professionals to the list of essential workers.

Since the COVID-19 pandemic began, 48% of employees indicate having reported an issue to their HR departments, according to a Paychex survey. More than half of HR managers said the number of issues being reported has increased during the same period.

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