X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Today’s post-pandemic remote and hybrid workplaces have created consumers with higher expectations for technology-driven experiences that make their lives better. As the quantity of health care data increased to 15 times greater in 2020 than in 2013, health technologies and mobile health products have continued to generate additional information, creating a unique opportunity to provide customers with more personalized offerings and care.

When we’re talking about insurance products, this should be no different. Administrators today need to be technologically agile and operationally efficient to make the member experience materially better.

When we think about a member’s benefits journey, arguably the most significant interaction an insured has with their provider — the claims experience — immediately comes to mind. One of the key applications of data discussed in insurance today has to do with how to resolve the various pain points that surround claims by making them easier to file, faster to process and pay, and less burdensome to track and report.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?

Follow the Conversation

BenefitsPRO

Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2022 ALM Global, LLC. All Rights Reserved.