Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.
Despite bottlenecks caused by higher than expected dispute resolution claims, the federal No Surprises Act appears to be living up to its name, according to a new survey by AHIP and Blue Cross Blue Shield Association.
I've talked to countless colleagues from around the country who are at their wit's end with abusive clients, ill-mannered employees of clients, overworked staff, and personal exhaustion.
Many HR teams across the country now wonder if there's any hope of ever improving their OE experience. There is hope for a better OE, and brokers can make that happen for their clients.
In this ever-changing digital world, content marketing emerges not just as a tool, but as a vital strategy to attract, engage, and retain the attention of HR decision-makers.
Participate in this year's Eastbridge/BenefitsPRO survey to share your input and hear from other brokers on these questions and more. The results will be featured online in May!
The DOL's complaint against BCBSM, Inc., as well as the series of lawsuits against other TPAs and insurers, may redefine the landscape of fiduciary responsibilities and the role of TPAs in plan administration.