Benefits Sales Strategies

The Improving Access to Advance Care Planning Act proposes an important shift: treating advance care planning not as optional or incidental, but as a covered, accessible piece of person-centred care.

A UnitedHealth Group Inc. shareholder has filed a proposal to require an independent board chair distinct from the chief executive officer, roles that were combined when Stephen Hemsley returned to lead the company this year.

In today’s employer-sponsored health care system, employees are often limited to health plans with premium-level pricing. Yet these plans frequently fall short on affordability and customer service.

Not unlike many issues affecting public health, socio-economic factors play an important role in improved health.

“Understanding the characteristics and health burdens of high-cost claimants is essential for employers, insurers and policymakers aiming to design targeted strategies for care management, cost containment and improved health outcomes," said the report.

Melissa discusses the crucial need for effective, culturally sensitive benefits translation and communication, as well as why establishing trust and creating connections with employees matters now, more than ever.