Consumer Driven Health Care

Payers with efficient call centers and digital self-service options experience 'significant' membership increases.

We should all also recognize that hospital price transparency, at least in its current form, will not drive significant transformation. In fact, it won't even come close.

This open enrollment won't just be about making sure employees sign up for the right benefits; it'll be a jumping-off point for a year-long benefits engagement campaign to help your clients maximize their increased investments, and help employees not only choose — but use — the benefits that will best serve them in the upcoming year.

Employers can play a pivotal role in solving seemingly intractable problems by joining forces, sharing best practices and aggregating data.

Providers are open to using telehealth systems to deliver care, but limitations of the technology continue to be an issue.

It's time we ask ourselves if the employee benefits industry is giving members the resources they need to educate themselves to make savvy decisions,