Consumer Driven Health Care

It's not as high as the 18 percent hike they requested last year, but the 16.6 percent health insurers are asking for is still a substantial increase in cost for New Yorkers who dont get help from subsidies under the ACA.

Shared decision making is the cornerstone of patient-centric care. Its a time-tested, patient-beloved tool that offers unprecedented opportunity to engage employees on a better path to good health.

As the elderly and ill are increasingly being encouraged to die at home, both because of the hospice benefit and because of cost-saving measures, family caregivers are the ones who bear the burden.

Anthem, which currently oversees Affordable Care Act plans for about 1.1 million people in 14 states, is one of the largest of the multi-state insurers that hasnt pulled back sharply from selling individual plans in the ACA.

What's worse, 56 percent of Americans don't think they'll have affordable health insurance in the future.

Customer engagement is becoming a buzzword in the benefits industry. However, more often than not, it is thrown around without the necessary strategic shift and operational wherewithal of an actual engagement plan.