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Why TPAs need to embrace virtual assistants
By Rick RamosA chat bot is perfectly equipped for a range of low-level customer service functions, such as confirming and gathering information.
Tips, strategies and trends on how brokers and their employer clients can improve the open enrollment experience for employees. Also features blogs, articles and analysis on ways benefits professionals can improve employee engagement, retention and the overall company culture.
A chat bot is perfectly equipped for a range of low-level customer service functions, such as confirming and gathering information.