Practice Management

In her session at BenefitsPRO Broker Expo in Austin on Monday, Allison De Paoli delivered a pep talk on dealing with change, with practical tips for brokers and advisors.

For Josh Butler, the road to better health care means focusing on innovative strategies and reforming practices that have long held the benefits industry back.

High turnover rates and worker burnout has "renewed focus on workplace culture" and a desire to nip burgeoning issues in the bud.

Our readers share some of their biggest mistakes--and lessons learned--when it comes to technology.

In a BenefitsPRO Broker Expo panel discussion, industry leaders Josh Butler, Cameron Cummins and Kim Eckelbarger offered their perspective on the value of building good habits, as well as what that looks like to them.

Recent notices from the EEOC about using AI and algorithms in hiring point to the complexity of avoiding discriminatory conduct.