Commentary

Clients want the ideal agent or advisor to have honesty, integrity, confidentiality and be a good communicator. Put another way, they want to be an important client.

If the millennium's first decade taught us anything, sometimes you're safer when you aren't passive.

When people say this, it's a conversation killer. But it doesn't have to be. Here are 6 ways to keep the conversation going.

If we believe that the cost of health care should be capped, then the cost of all health care should be capped--not just certain types.

Stay calm and don't shake hands. (Fist bumps are probably okay.) And maybe fund the CDC better, improve public health awareness, and stop panicking in the stock market.

Next year, small-business clients will have even more options for providing retirement benefits to employees.