Commentary

By staying informed and proactive, advisors and brokers can help ensure that employee benefit plans remain robust, compliant, and beneficial for all stakeholders.

Exposing failures in the insurance and health care industry is easy for me, but doing the same about myself is not.

We can leverage thoughtfully built applications and programs to more effectively predict our customers' or employees' needs and interests, allowing us to provide services as soon as the need arises.

"I challenge us to reframe our thinking and expand our focus based upon the understanding that everyone is in recovery from something," says Cheryl Brown Merriwether.

Automating and optimizing the prior authorization process with intelligent technology closes the AI adoption gap, delivers ROI for health plans, significantly enhances care quality, and reduces the administrative burden for providers.

By prioritizing employee needs, focusing on cost-effectiveness, and taking proactive steps during open enrollment, SMBs can capitalize on the trend of employee loyalty.