The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
The use of Groupon and other pricing tools is symptomatic of a health care market where patients desperately want a deal — or at least know the price beforehand.
When consumers apply pressure on any industry, "it invariably produces a surge of innovation that increases productivity, reduces prices, improves quality and expands choices."