"It's not just high volumes. It's completely off the scales of what was thought was possible in an economic downturn," says one official.

Don't expect a real recovery unless and until a vaccine and/or cure that can tackle the coronavirus is found.

Nearly 90 percent of companies say they're grappling with whether to pay employees during absences related to the coronavirus.

Here's a look at answers to the top 10 questions employers are asking during this chaotic time.