Even today's most motivated and ambitious benefits brokers will find inspiration in the stories shared by this year's closing Expo keynotes.

We should celebrate the ADA and the societal changes it has brought. From expanded employment opportunities for disabled individuals to increased accessibility, including the widespread installation of gently sloping ramps that benefit people of all ages as well as the differently abled.

In the latest ShiftShapers podcast, we define VUCA (volatility, uncertainty, complexity, ambiguity) and contextualize it to the global pandemic.