As workers strive to recover from the damaging impact of 2020, it's important to recognize how deeply the past year has affected them.

"Won't these guys think I'm selling to them?" Sure, but you are doing it politely. Everyone present wants to be doing business. It's the Chamber of Commerce, not the Chamber of Conversation.

3 takeaways for the week, from an employee benefits editor's notebook--short, sweet, incomplete. Good stuff.

A policy of risk aversion stifles continuous improvement, and this in turn leads to an imbalance in the health of the organization.