In the insurance industry, sometimes we need a carrot; sometimes we need a stick; sometimes we need a ridiculously strong cup of coffee to wake us (the you know what) up.

Be the expert.

If you don't take control of your business in 2016, you won't make it to 2017.

As crazy as it sounds now, rumor has it that in 1902, the commissioner of the Patent and Trademark office recommended that the office be closed.