Fiduciary responsibility suits could push them to copy how Medicare Advantage managers handled Aetna's billing.

To help remote and hybrid talent thrive, HR needs to first reframe its own ideas about performance — focusing on results and output, as opposed to facetime — in order to coach managers to do the same.

"Current economic conditions mean employers are under immense pressure to manage costs while remaining invested in employee wellbeing at a time when their workforce is also stressed," said Todd Katz, head of U.S. Group Benefits at MetLife.

The author has a four-step plan for employers that want to build strong vaccination outreach programs.