The number of small employers actually adopting the plans is "growing but "still limited," Michael Uretsky says.

As organizations evaluate their benefits operations, many are recognizing that COBRA administration works best when it is closely connected to the broader benefits administration process.

While leaders may feel in control, the cognitive groundwork for their decisions may already have been shaped by algorithmic interpretation.

Millions live in areas with insufficient providers, increasing out-of-network care and treatment delays