CAMBRIDGE, Mass. - Why do financial services organizations offer account aggregation? The primary reason, according to a Forrester Research study, is customer retention. Some 51% of 45 financial providers, when surveyed, say customer retention is the main driving force. Interestingly, the next most popular reason was fee potential, coming in...

NCUA Chairman Dennis Dollar and NASCUS Vice President, Government Relations Mary Martha Fortney had a chance to discuss the NCUA Board's approval of Wisconsin's MBL rule after the agency's board meeting Feb. 7. Among its provisions, the rule lowers the equity interest a borrower needs to have to participate in...

WASHINGTON - If you're not careful, analyzing statistics can be downright boring. But in the case of recent credit union statistics, they tell a very interesting story of a more resilient credit union industry. CUNA's year-end statistics show assets up 14.5%, loans up 6.8%, member growth up 2.8%, and shares...

WAUKESHA, Wis. - Call_Solutions.com, Inc. continues to expand, this time by acquiring Protocall Communications, a provider of outbound business-to-business telesales. Protocall Communications employs over 350 professionals and operates 173 workstations out of a 13,500 square foot call center in Laurel, Maryland . This is the twelfth acquisition for Call_Solutions, which...