New transparency rules are generating vast amounts of pricing information; however, the health care industry is finding that while collecting data is one thing, making sense of it can be something else entirely

Effective communication and training can help employees and companies navigate these hard times and emerge with a strong culture.

The new state transparency laws generally fail to account for one form of compensation ripe for bias - bonuses, which in some industries, such as finance and insurance, are one of the biggest parts of total compensation.

Be sure customers understand that the products and services you offer follow a strategy.