Broker Regulation

A federal report from the Office of the Inspector General found that numerous care providers failed to document patient assessments, provide community-based services or provide written care plans to patients. However, their contracts with the state obligated them to fulfill all these requirements.

It's too soon to tell just how many millions or even billions of dollars insurers may have to shell out as a result of this summers Equifax breach, but cybersecurity and insurance professionals say the impact from this event will be lasting.

Lawmakers and health care groups are hoping to get the Center for Medicare and Medicaid Services to become actively involved in making sure that advance directives are in place.

The St. Louis-based company said Tuesday it will pay $3.75 billion to acquire "substantially all of the assets" of New York State Catholic Health Plan Inc., which does business as Fidelis Care.

The American public, threatened with the withdrawal of health insurance from millions of people, has largely come to embrace the idea of universal coverage.

As organizations look to address both rising costs and complexity of health care, they increasingly turn to high-touch, personalized, live-agent support services.