Consumer Driven Health Care

A study of plan cost increases for 2015 suggests consumers might want to give the bronze, gold and platinum plans a second look before going back to silver.

According to the Commonwealth Fund, premiums for family coverage have increased 73 percent over the past decade, while employee contributions of those premiums leaped by 93 percent.

Wait, what? Consumers say theyre often getting stuck with unexpected medical bills but many times, they cant remember what the treatment was.

Nearly eight in 10 consumers are concerned about health data security in the digital age, according to a study conducted by PwC Health Research.

Despite data showing rising premiums and skyrocketing deductibles, a little more than half of Americans say theyre satisfied with their health care costs.

In health care, satisfying the customer is more important than ever.