Broker Innovation Lab

Brokers need to win new business by differentiating themselves from the competition. By seeking out a PPACA service solution offering, they can better retain their current books by being the trusted PPACA advisor their clients have come to expect.

A Washington State startup has built a business based on two key principles: Insurance isnt simple and agents do matter.

My biggest takeaway from a recent board meeting was the concept of Start Stop Continue, which was introduced to me by leadership coach, Whitney Siavelis.

Is the insurance industry finally keeping pace with the technology industry?

In the insurance industry, sometimes we need a carrot; sometimes we need a stick; sometimes we need a ridiculously strong cup of coffee to wake us (the you know what) up.

Ive written recently about the lack of consumerism among patients, and the health industrys strong resistance to furnishing even a moderate amount of transparency that could boost consumers shopping effectiveness. This article, however, speaks to a cultural shift that could provide tremendous employer impact.